Registration Now Open for PY 2024 Update to the ACO REACH CAHPS Survey Training April 10, 2024
folder_openTraining Informationcalendar_todayPosted March 20, 2024

Registration is now open for the PY 2024 Update to the ACO REACH CAHPS Survey Vendor Webinar Training. The training will be held only once as a live webinar training session on April 10, 2024, from Noon to 1:30 PM ET. The training agenda will be posted on the ACO REACH CAHPS website at the end of March. Only staff from application-approved survey vendors are permitted to register for this training session. The application period has closed for PY 2024.

This Update training is mandatory for:

• Key staff from returning vendors and subcontractors (those that were approved for the ACO REACH CAHPS Survey in PY 2023).

This Update training is optional for:

• Other staff from new and returning vendors and subcontractors
  • Key staff from vendors and subcontractors new to the ACO REACH CAHPS Survey in PY 2024 must complete the PY 2024 Introduction to the ACO REACH CAHPS Survey Self-Paced Training.
  • For more information on the Introduction training, see the announcement posted to the ACO REACH CAHPS website on March 13, 2024.

• Staff from REACH ACOs

Survey vendors must have their Survey Administrator/Project Manager pass a post-training certification exam. And for full approval, vendors must also submit a Quality Assurance Plan no later than May 9, 2024.

https://acoreachcahps.org/Training/Registration-Form

If you have questions, please contact the ACO REACH Survey Coordination Team at acoreachcahps@rti.org or call toll-free 1-833-870-0486.